Negotiation techniques
Practical negotiation techniques: what to say, how to say it, when to say it and what the impact is on your counterparty. Extremely applicable for all business negotiations (commercial, financial, disputes, etc.).
Prepare your plan B
Q&A about your Plan B
Identify the decision maker
Getting to the decision-maker
Build leverage over your counterparty by identifying their interests
Getting to your counterparty's true interests
Extracting hidden interests
The subtlety of getting to the hidden interests
Making the first proposal
FREE PREVIEWThe ingredients of your first proposal
Positioning your proposition in order to get your counterparty's attention
Advice on how to frame your proposition more attractively
Getting around an unacceptable proposition made by your counterparty
Q&A on ducking your counterparty's unacceptable proposal
Forcing your counterparty to reason their own proposal
The additional measures to move from an unreasoned proposal by your counterparty to your own proposal
Proposing a choice to bring your counterparty closer to your own position
Encouraging your counterparty to work with one of your options
Linking your proposal to a deadline to increase the chance of acceptance
Undermining and side-stepping deadlines set by your counterparty
Separating emotions from the deal
How to deal with difficult people
Sticking to facts to push your counterparty to a solution rather than defensive behaviour
Q&A on communicating with facts
Using the word "different" to avoid defensive behaviour by your counterparty
FREE PREVIEWThe finer details of using comparisons rather than disagreeing